I don't know what you do for a living; but I bet whatever you do you know how to do it. Ever go somewhere and expect that they're pro's only to find out they don't know what they are doing?
Today, I met with a regional lender only to find out that they can't and do not offer FHA loans. I was stunned, to say the least. They can pull off huge mergers and are on the stock exchange. But, they can't do an FHA Loan and are not approved to do them through HUD.
So, lesson learned. Never assume because someone's marketing, image and foot print is impressive that they have the market cornered. Do your best at what you do. You may find out that not only are you the best, but that those who give a great image are not even in your league!